PRIVACY POLICY
MADIBU SWIM LLC
Last Updated: October 19, 2026
1. OVERVIEW
At Madibu Swim, we value your privacy and are committed to protecting your personal information.
This Privacy Policy describes how MADIBU SWIM LLC ("Madibu Swim," "Madibu," "we," "us," or "our") collects, uses, processes, and discloses personal information when you visit our website, purchase our products, communicate with us, or otherwise interact with our services.
Our website, www.madibuswim.com, is powered by Shopify Inc., which provides the e-commerce platform through which we offer our products and services.
By using our website, you acknowledge the privacy practices described in this policy.
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable laws. Updates will be posted on this page with a revised date.
2. INFORMATION WE COLLECT
We collect personal information necessary to operate our business, fulfill orders, improve customer experiences, and provide our services.
Depending on how you interact with Madibu Swim, we may collect the following information.
Personal & Contact Information
Full name
Email address
Phone number
Billing and shipping addresses
Account details, where applicable
Order & Transaction Information
Products purchased
Order history
Billing and shipping details
Payment confirmations
Exchange requests
Customer service communications
Payments are processed through third-party payment providers. Payment information is handled according to the security practices and privacy policies of those providers.
Website & Device Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser and device type
Pages visited
Website interactions
Referral sources
Cookies and similar tracking technologies
Customer Communications
If you contact Madibu Swim, we may collect the information you provide in emails, customer service requests, product inquiries, reviews, or other communications.
3. HOW WE USE YOUR INFORMATION
We use personal information for legitimate business purposes, including:
Order Processing & Fulfillment
To process purchases, confirm payments, fulfill orders, arrange shipping, manage exchanges, and communicate order updates.
Customer Service
To respond to questions, resolve concerns, provide product assistance, and improve our customer experience.
Marketing & Communications
To send promotional emails, product announcements, collection launches, and other marketing communications where permitted by applicable law.
You may unsubscribe from promotional emails at any time using the unsubscribe link included in our communications.
Website Improvement & Analytics
To understand how customers interact with our website, evaluate website performance, improve functionality, and develop better shopping experiences.
Security & Fraud Prevention
To protect our website, customers, and business against fraudulent transactions, unauthorized access, and other potentially harmful activity.
Legal Compliance
To comply with applicable laws, respond to lawful requests, and protect our legal rights.
4. COOKIES & TRACKING TECHNOLOGIES
Madibu Swim uses cookies and similar technologies to operate and improve our website.
Cookies may help us:
Remember shopping cart contents and preferences
Maintain website functionality
Understand website traffic and performance
Improve customer experiences
Measure marketing effectiveness
Deliver relevant advertising, where permitted
Our website is hosted by Shopify, which may use cookies and similar technologies in connection with its services.
For additional information about Shopify's cookies, visit:
https://www.shopify.com/legal/cookies
You may manage or disable certain cookies through your browser settings or available privacy controls.
Disabling cookies may affect some website features.
Where required by applicable law, we will obtain consent before using nonessential cookies or similar tracking technologies.
5. HOW WE SHARE PERSONAL INFORMATION
Madibu Swim may disclose personal information to trusted third parties when reasonably necessary to operate our business and provide services.
These parties may include:
E-Commerce & Payment Providers
Shopify and payment processing providers that support transactions, checkout, order management, and website functionality.
Shipping & Fulfillment Partners
Shipping carriers and fulfillment providers that assist with processing and delivering customer orders.
Marketing & Analytics Providers
Third-party services that assist with website analytics, advertising, customer communications, and marketing campaigns.
Professional Service Providers
Service providers assisting with website operations, technology, customer support, accounting, or other business functions.
Legal & Regulatory Authorities
Where required by law, court order, legal process, or to protect our rights and the rights of others.
Business Transactions
Personal information may be disclosed in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.
Third-party providers may process information according to their own privacy policies and applicable contractual obligations.
6. TARGETED ADVERTISING & PRIVACY CHOICES
Madibu Swim may use advertising and analytics technologies that involve sharing certain website activity or customer information with advertising partners.
Depending on applicable privacy laws, some of these activities may be considered the "sale" or "sharing" of personal information or targeted advertising.
Where applicable, customers may have the right to opt out of these activities.
You may submit applicable privacy requests by contacting info@madibuswim.com or using privacy controls made available through our website.
Where supported and legally required, we honor recognized opt-out preference signals, including Global Privacy Control (GPC).
Learn more at:
https://globalprivacycontrol.org/
7. DATA SECURITY
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or misuse.
Our website operates through Shopify, which provides security features designed to support online transactions and customer information protection.
However, no method of electronic transmission or storage is completely secure.
We cannot guarantee absolute security and encourage customers to use appropriate precautions when sharing personal information online.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
Processing and maintaining order records
Providing customer support
Maintaining customer accounts
Complying with legal and tax obligations
Resolving disputes
Preventing fraud
Enforcing applicable agreements
Retention periods may vary depending on the type of information and applicable legal requirements.
When information is no longer needed, we will delete, anonymize, or otherwise handle it in accordance with applicable law.
9. YOUR PRIVACY RIGHTS
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These may include:
Right to Access
Request information about the personal data we collect, maintain, or process.
Right to Correction
Request correction of inaccurate personal information.
Right to Deletion
Request deletion of eligible personal information, subject to legal exceptions.
Right to Data Portability
Request a copy of certain personal information in an accessible format.
Right to Opt Out
Opt out of certain data-sharing practices, targeted advertising, or activities classified as sales of personal information under applicable law.
Right to Withdraw Consent
Withdraw consent for certain processing activities where consent is the applicable legal basis.
Right to Appeal
Where provided by law, appeal a decision regarding a privacy rights request.
To exercise applicable rights, contact info@madibuswim.com.
We may request information reasonably necessary to verify your identity before processing certain requests.
We will not unlawfully discriminate against customers for exercising their privacy rights.
10. MARKETING COMMUNICATIONS
Customers may choose to receive promotional communications regarding Madibu Swim products, collections, announcements, and special offers.
You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in our emails.
Even after unsubscribing from marketing communications, you may continue receiving essential transactional messages, including order confirmations, shipping notifications, and customer service communications.
11. CHILDREN'S PRIVACY
Our website and services are not directed toward children.
Madibu Swim does not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us without appropriate authorization, please contact info@madibuswim.com so we can review and address the matter.
12. THIRD-PARTY WEBSITES & LINKS
Our website may contain links to third-party websites, social media platforms, or other services not operated by Madibu Swim.
We are not responsible for the privacy practices, content, or security policies of independent third-party websites.
We encourage customers to review the privacy policies of any third-party services they access.
13. INTERNATIONAL DATA TRANSFERS
Madibu Swim operates in the United States and may use service providers located in other countries.
As a result, personal information may be transferred, stored, or processed outside your country of residence.
Where required by applicable law, we use appropriate safeguards for international data transfers, which may include recognized contractual protections or other lawful transfer mechanisms.
14. EUROPEAN & INTERNATIONAL PRIVACY RIGHTS
If you reside in the European Economic Area (EEA), United Kingdom, or another jurisdiction with applicable data protection laws, additional privacy rights and protections may apply.
Where applicable, we process personal information under recognized legal bases, including:
Performance of a contract, such as fulfilling your order
Compliance with legal obligations
Legitimate business interests, where permitted
Your consent, where required
